Kolab2 Server Troubleshooting - Amavis

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This section applies to problems you might have with the amavisd-new virus/spam scanning service.

Contents

The amavis service might be down

Operating system Distribution Kolab version
Applies to: probably applies to all *NIX systems Applies to: probably all distributions Applies to: Kolab 2.0 and higher
Found on: Linux Found on: unknown Found on: Kolab 2.1_RC1

Problem

Postfix cannot relay mails through the amavis server and you see messages like this in the log file:

May 02 10:14:42 example.com <info> postfix/smtp[31492]: connect to 127.0.0.1[127.0.0.1]: Connection refused (port 10024)


Solution

Check if the process has been started:

ps aux | grep amavisd
amavis    3236  0.0  1.2  58808 48748 ?        Ss   11:21   0:00 amavisd (master)
amavis    3254  0.0  1.1  59440 47588 ?        S    11:21   0:00 amavisd (virgin child)

If it is not, check the configuration and try to restart it with

/kolab/bin/openpkg rc amavisd restart

Does the process start and is it listening on 127.0.0.1?

netstat -n -l -p 


My problem persists

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