From Kolab wiki

Sometimes a user might not be able to login to the system or is unable to receive mail. There are several things you can check in such a case.

Contents 1 Does the imap mailbox exist? 2 Adding a user from the command line 3 My problem persists 4 Back

Does the imap mailbox exist?

If you created the user myuser@mydomain.de kolab should automatically create the mailbox. Check if it exists:

ls /kolab/var/imapd/spool/domain/m/mydomain.de/m/user/myuser/

(This should be the correct path for a Kolab-2.1 server. For an older server the path might be different. --Gwrobel 10:33, 23 February 2007 (GMT))

If this folder is missing, continue with checking LDAP replication.

Distribution specific information (This information might apply if you run Kolab natively on non-OpenPKG distributions)
Gentoo
Gentoo holds the user accounts at /var/spool/imap/domain/m/mydomain.de/m/user/myuser/

Adding a user from the command line

Try to use the following command to add a new user to your system:

/kolab/libexec/kolab/adduser

This does directly access the ldap server so you will be able to determine if the error originates from the LDAP server or not.

Distribution specific information (This information might apply if you run Kolab natively on non-OpenPKG distributions)
Gentoo
Run /usr/lib/kolab/adduser on Gentoo.

My problem persists

None of the above hints did help you to solve your problem?

Please check your options for getting support and reporting errors.

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